Returns & Exchanges
At Resilia®, we stand by the quality of our fashion pieces and offer a 30-day return policy for items in their original, unworn condition with tags attached. We strive to make your shopping experience seamless, ensuring that if a fit isn't perfect, the return process is.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Affix the label to your parcel and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.